Friends and Family discount conflict

Kazzabian75
Visitor

‎03-10-2021 08:23 PM

Hi,  I have a F&F code to use to order a new connection. I'm an existing EE customer which means that the order is currently auto deploying a 10% discount (current promotion). I am unable to use the F&F code because it conflicts with the auto 10% discount but would obvs rather have the bigger discount. Any way around this? 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎04-10-2021 07:09 AM

@Kazzabian75  Yes call customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee

‎04-10-2021 08:33 AM

Hi @Kazzabian75.

 

Welcome to the community.

 

If you can get in touch with our Customer Care team as @Chris_B has suggested, they'll be able to access your account and help you further.

 

Jon

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