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Free boosts on £5 PAYG pack

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wozza8
Explorer

‎01-12-2021 11:49 AM

We currently have the old £5 Everything Pack with 150Mb data (boosted to 1.3Gb), 100 mins & 250 texts. 

 

If we move over to the new £5 PAYG pack, please can I check the following:

 

1. Will we lose the accumulated boosts on our current pack (I assume we will, but would just like to check)

 

2. Does the new £5 pack give the same 500Mb data boost every 2 packs (capped at 6 boosts) as all the more expensive packs?

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1 SOLUTION

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XRaySpeX
EE Community Star
EE Community Star

‎01-12-2021 11:54 AM

  1. No, you keep your existing Boosts.
  2. No, you only get Boosts on new packs of £10 or more.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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3 REPLIES 3
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XRaySpeX
EE Community Star
EE Community Star

‎01-12-2021 11:54 AM

  1. No, you keep your existing Boosts.
  2. No, you only get Boosts on new packs of £10 or more.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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wozza8
Explorer
In response to XRaySpeX

‎01-12-2021 01:59 PM

Not quite the answer we were expecting or had hoped for......

 

But thank you for responding so quickly 🙂

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XRaySpeX
EE Community Star
EE Community Star
In response to wozza8

‎01-12-2021 02:07 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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