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Free Beats Flex Earphones

SimP2
Visitor

‎02-12-2020 08:12 AM

Hi,

 

I just upgraded my Sim only plan. The offer stated that I would get free Beats Flex earphones with the purchase however, after checking out, I haven’t seen no mention of the Free Beats earphones or any communication stating if/when they will be delivered.

 

Anyone else had the same issue?

If so, did you eventually receive your Free Beats via post? 

Thanks

13 REPLIES 13
DGC0603
Investigator
Investigator
In response to Jon_K

‎10-01-2021 12:50 PM

Hey! nothing has arrived yet!

0 Helpful
Jon_K
Former EE Employee
In response to DGC0603

‎10-01-2021 02:38 PM

Hi @DGC0603.

 

Have you been waiting longer than 30 days for this?

 

Jon

0 Helpful
DGC0603
Investigator
Investigator
In response to Jon_K

‎10-01-2021 02:39 PM

Yes 🙂

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0 Helpful
Jon_K
Former EE Employee
In response to DGC0603

‎10-01-2021 02:42 PM

Thanks @DGC0603.

 

I'd recommend giving our Customer Care team a call about this.

 

They will be able to look into your account and see what is going on.

 

Jon

0 Helpful