Beats earphones stopped working one side

Mblou
Visitor

Hi, I bought a pair of the over ear earphones. I use them on a regular basis but the other day the right one no longer works. I bought them separate to the phone and being about a year old wondered what my options were as I don’t expect to spend £200 on a set of earphones to stop working. 
many help would be appreciated

 

thanks

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Mblou

 

Welcome to the commnunity.

 

Did you get them as an 'add to plan'? It may be worth resetting them. I found this Apple article that might help.


Chris