Community Activity
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Resolved! BT/EE TV - Manage Device problem
I have a 'Manage Devices' problem. With EE/BT TV web player, when I try to watch on my desktop, I get a message telling me I have reached my device limit. I go to device management and I can see that my desktop has used up all 4 devices when I've log...
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Replacing to E-Sim - Only "Order Physical Sim" Button Shows Up
I was using my physical Sim on my IPhone 14 device.I decided to get an E-Sim, but the replacement page only shows up Order Physical Sim option.
EE wifi Hotspot
I have recently subscribed to EE broadband and have noticed that my router is broadcasting " EE wifi" . I would like to remove this facility but there doesn't appear to be any way ....can someone help? Thanks
Cancellation
Hi, does anyone know if I can cancel my plan but then carry on just paying for my device? So I can move elsewhere.
Why are the offices closed? I need to pay before midnight tonight
All 150 options just say this office is now closed. I'm on a special plan where I need to pay before midnight on the 15th. Why advertise everywhere I can call til 9pm? I've tried via the app and via 150.Just posting for evidence tomorrow and hopeful...
I am moving house and want to give EE my new address.
I am moving house and do not know how to get in contact with EE to give them my new address. I would love to talk to a human being if possible.
Resolved! I have no photo ID what other forms of ID will EE accept?
I have an appointment in store but need ID the person on the phone said they would accept other forms of ID but I forgot to ask what kind. Any help would be gratefully appreciated.
Messenger stuck on "Waiting to connect"
A14 with payg EE. messenger stuck with that message. Tried all resets (cache, phone, etc.) and phone works for emails. Cannot send or receive texts but worked OK yesterday.