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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Customer Service Compliment

Hi I would really like to know how I can leave a compliment about a staff member after just having experienced outstanding customer service from a lovely lady named Amanda. Thanks Natasha  

Resolved! Billed for late trade in

Afternoon, I've just been on the phone with Brightstar. I explained to them that I upgraded my phone with a trade in of my S10+ on Jan 31st, the new phone arrived on the 1st (fair play for the quick delivery) but the returns pack didn't arrive until ...

Re: Ee is lying about the amount of data they sell

I’m pretty sure they lie i get double the data than I did with my old network but it doesn’t even last half as long so my 4gb they say I get is more like less than 2gb I will be unlocking my phone and changing network ASAP worst network there is only...

Riches86 by Visitor
  • 521 Views
  • 1 replies
  • 1 Helpful

Re: PAC code problems with account

Hi, I've been having the same problem as above, online method or text does not work, I get the same message''This normally works...Text INFO to 85075 to get your switching information by text.Or try again here later''Then after I receive a text sayin...

Litsa by Visitor
  • 895 Views
  • 1 replies
  • 2 Helpful

4g broadband, setup with eero?

Hi everyone, as the title says. I’m due to move house possibly in a week or two, haven’t had a confirmed date yet.The quickest broadband (uk) I can get is EE 4g, I have an eero setup at the minute which has been rock solid and I want to keep this.At ...

Galaxy buds

Hi I got a new phone and galaxy buds in December. Unfortunately the buds case won't charge and the buds don't charge ether can they be repaired or replaced? I don't have a ee store near my address 

Me53 by Visitor
  • 970 Views
  • 5 replies
  • 0 Helpful

Resolved! Following phone upgrade, not seeing network

I upgraded my Apple I phone from an X to a 12 Pro and was sent a new Sim. Followed all the instructions, phone is fine but only seeing wi-fi, not seeing a network either at home or out. I've checked and there are no network issues, and I've tried res...

Resolved! Re: PAC

Hi dear Sir/MedamI want to keep my number and change network so I need pac code. Please can you provide me..... 

Waqas3 by Visitor
  • 1542 Views
  • 1 replies
  • 1 Helpful

Re: help please. Phone locked so how can I contact EE?

Hi,Is it possible to unlock a device that hasn’t been on contract for 6 months yet, as I have an iPhone 11 which is currently locked and I am struggling to unlock it, I’ve attempted to unlock it through the my ee app but it just says my device can’t ...

1taib by Investigator
  • 1085 Views
  • 13 replies
  • 1 Helpful

Leaving positive feedback

Hello, does anyone know how I go about leaving positive feedback for a member of staff? I just spoke to a lovely woman called Paula who really helped me. I’ve been receiving lots of weird texts and phone calls claiming that my number had rung them wh...