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Fixed add ons

Chazzakelly
Investigator
Investigator

‎09-10-2021 08:47 PM

Hi,

 

I have several fixed add ons. Data boost (removable add on), data boost, data x 2, £ loyalty discount and £ loyalty and BT offer. 

I would like to know if I upgrade to a 5G smart contract online if all my add ons will remain? Or do I need to call the phone line. 

thank you 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎09-10-2021 08:53 PM

Are you on PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful
Chazzakelly
Investigator
Investigator
In response to XRaySpeX

‎09-10-2021 09:33 PM

No I am on monthly sim only contract 

0 Helpful
Leanne_T
EE Community Support Team
In response to Chazzakelly

‎10-10-2021 08:17 AM

Hi @Chazzakelly

 

Thanks for coming to the community. 

 

If you give us a call on 150, the team will check if the SIM Only contract is compatible with the add-ons for you. 

 

Leanne.

0 Helpful