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Faulty sim card replacement

martin2021
Visitor

Hi i have a pre pay sim card with the number i want to keep,now all of a sudden the sim will not work ansd it has credit on it.have tried 4 different phones in which other ee sim work in but this has suddenly just stopped working saying emergency calls only.. How can i get a replacement sim card with my number and the credit on it, as due to lockdown i cant get to a store for a free replacement.Can this be done online without a charge as i realy need the sim as im missing alot of calls to my number...PLEASE CAN ANYONE HELP..???

 

1 REPLY 1
BrendonH
Community Hero
Community Hero

https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/what-is-a-sim-swap-a...


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
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