Extend ring time on LANDLINE

[DM741]

Hi 

I’ve searched and can’t find how to do this. Everything I find is for a mobile

im disabled and can’t get to the phone quick to answer before the answerphone kicks in

thanks

[Mustrum]

Which answerphone are you using?

[XRaySpeX]

If you are talking about:

• Ring Time before going to your own in-house ansaphone, that will be a setting on your ansaphone.
• Ring Time before going to 1571 Voicemail, dial 1571>2>3>2>3 for a long ring.

[DM741]

It’s the later. The phone service included. 
how do I input the numbers? I tried doing 1571 then other numbers and dial the whole number 

[XRaySpeX]

Just dial 1571 & follow the instructions. I've given the option nos. to guide you. They stand for : Personal Options (2) > Calling Options (3) > To change ring period (2) > Long Ring Period (3).

[DM741]

When I call 1571 she’s just says you have no messages goodbye and hangs up

[Mustrum]

EE's free 1571 service does not allow the options @XRaySpeX  has mentioned. I believe other providers offer a paid service that can include extra functionality.

You could try calling CS they may have an option to extend the time.

[XRaySpeX]

Ah, OK! Seems that EE only offer the basic 1571 Voicemail service.