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Expected 28 day dispatch. Joke

JemimaSop871
Established Contributor
Established Contributor

‎18-12-2020 08:07 PM

So I've just received another empty update on my order tracker for the 4th week running. This weeks rendition "Your EE order is coming soon". EE have become rather inventful with how many different ways they can say I ain't got a clue where your phone is but here's another upbeat lie. Still no delivery date. Honesty is the best policy.....well don't make promises you can not keep.

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎18-12-2020 09:19 PM

@JemimaSop871  EE are trying to give you an update but unfortunately EE cannot control how many devices Apple send to them for them to send out to customers.    What would you rather have “you’ll get it whenever”  personally I think EE should stop taking orders on all iPhone 12 until they have caught up with all the orders that they do have and then they should have a limited orders only. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Clare0bear
Investigator
Investigator

‎19-12-2020 10:58 AM

Check now. They've updates a delivery date and means I'll have waited 6 weeks. Very poor

0 Helpful
JemimaSop871
Established Contributor
Established Contributor
In response to Clare0bear

‎19-12-2020 12:09 PM

Yeh everyone's has miraculously been updated to expected delivery of 4th-9th of January. That will be 7 weeks of waiting for me if it even comes then.