Well i have just ordered the s21 ultra, my concern is I am switching from the s20 ultra to the s21 ultra I have an esim which the agent said they can just email across, but after reading the forum it sounds like a pack needs to be sent out.
Please can someone clear this up, I don't want to get the phone then be unable to use it!!
@Dave6018 If you request a replacement Sim now you can stick that into your current phone as soon as you get it and and then in to your new device when you get that, eSims at the moment are more hassle than they’re worth.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
@Dave6018 If you request a replacement Sim now you can stick that into your current phone as soon as you get it and and then in to your new device when you get that, eSims at the moment are more hassle than they’re worth.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
@Dave6018 Until it’s possible to generate a eSIM QR code within your own online EE account for you to use they’re not worth it. Even if you can have one emailed to you you still have to call customer services to request that and then you have to wait for it. ( that’s not possible also at the moment)
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
When I was doing the upgrade, the agent said emailed and at the time I thought no problem, but I was thinking knowing my luck I would be sat here with a new phone that will be useless because I can't get a sim.
