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Error when trying to view add ons

Djembaf
Explorer

‎23-08-2021 12:20 PM - edited ‎23-08-2021 12:30 PM

Screenshot_20210823-121456_My EE.jpg

'Sorry, we're unable to show all the information you want right now. Try closing the app and coming back a bit later.'

 

 

I keep getting the following error when trying to view add ons. This has been for over a week now. Have uninstalled and reinstalled the app but still getting the same error. 

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎23-08-2021 01:54 PM

Hi @Djembaf

 

Welcome to the community. 

 

Does the same happen if you log into your My EE account through a browser?

 

Thanks 🙂

 

Leanne.

0 Helpful
Djembaf
Explorer
In response to Leanne_T

‎23-08-2021 02:10 PM

Hi there. No this does not happen on the browser. Just on the app.

Thank you 😊
0 Helpful
Leanne_T
EE Community Support Team
In response to Djembaf

‎23-08-2021 02:13 PM

Thanks @Djembaf

 

In this case, please give us a call on 150. Our Tech Gurus will help you get your app looked into 🙂

 

Leanne.

0 Helpful