Error 019

[Walshey1976]

Hi, I’m having issues setting up my Apple Watch s6 data. I keep getting call 150 and quote 019. 

[r3id]

Have you spoken to 150 yet?

I would think that should be your first point of call as the message suggests.

[Walshey1976]

Hi. Thanks for the response. I spoke to them earlier and they said i needed to wait for my watch to pair. Which is has... and still no luck...

[r3id]

Really? Mate I feel ya, this whole cellular watch thing has been a right pain in the ass for me too.

If you have paired it, have you been able to set up the data for it? 

[GordyUK]

Sick to the back teeth of this shambles. EVERY SINGLE watch EVERY SINGLE TIME, has some error, and never activates. It wouldn’t be such a pain if you didn’t have to hold for 30mins to get though and then an agent had a clue what the errors meant 

[Katie_B]

Good Morning @GordyUK. 

I have responded to your other thread. 

Katie 🙂

[juleshac]

I have the same problem. Pairing of watch after a reset is a pain with EE. Paying for it and not had it for a few months. Call times are long or their systems are down like now. 

[GordyUK]

Jules it may be resolved here 

https://community.ee.co.uk/t5/Apple/unable-to-activate-apple-watch-error-code-019/m-p/987467#M108772

[juleshac]

Thank you.

But unfortunately that has not worked. Turned off Wifi on both and restarted on both. 

[James_B]

Hi @juleshac,

Welcome to the EE Community. 🙂

Our Tech Gurus will be happy to help you pair your watch if you get in touch.

Thanks

James