Ee perks not working

Lw1001
Investigator
Investigator

‎22-09-2021 06:43 PM

Hi,   I am trying to log into EE Perks and am registered but it is not accepting my password nor will it allow me to reset the password - have tried several times but never get the reset email.  

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6 REPLIES 6
Lw1001
Investigator
Investigator

‎22-09-2021 06:37 PM

Hi,   I am trying to log into EE Perks and am registered but it is not accepting my password nor will it allow me to reset the password - have tried several times but never get the reset email.  

Christopher_G
EE Community Support Team

‎22-09-2021 06:46 PM

Hi @Lw1001

 

Welcome to the community.

 

Does the reset email go into your spam/junk folder?

 

Chris

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Lw1001
Investigator
Investigator
In response to Christopher_G

‎22-09-2021 06:48 PM

Hi chris

No I have checked it, been trying to do this all day now.
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Christopher_G
EE Community Support Team
In response to Lw1001

‎22-09-2021 06:48 PM

Hi @Lw1001

 

I've replied to your other thread about this. Please have a look and get back to me.

 

Thanks 🙂


Chris

Lw1001
Investigator
Investigator
In response to Christopher_G

‎22-09-2021 06:50 PM

Hi chris

No I have checked it, been trying to do this all day now.
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Christopher_G
EE Community Support Team
In response to Lw1001

‎22-09-2021 06:51 PM

OK thank you, @Lw1001

 

I've sent you a private message to get some more information from you to try and help with this.


Chris

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