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Full Fibre Broadband NO connection
On Friday 27th of June 25 we were connected to FTTP with EE from BT. However the engineer was unable to get the connection to work at all. So we have been without internet access for two days.We live on Anglesey, and are elderly, so we need a reliabl...
Resolved! Issues receiving texts and voicemail notifications
I too cannot send or receive texts from ANYONE. Including my bank I also can no longer receive voicemails although people have left them. My phone is a Samsung A 50. Keeps saying unable to send message as service currently unavailable. Saying this ...
Data services degraded for almost a week
My mobile internet speeds have gone down from around 950Mbps to 1.5Mbps since Monday. The original repair time (on the app) was 16 hours. That deadline has come and gone. The app status checker now does not even provide a repair time estimate.It is i...
Is this correct ?
A neighbour pensioner asked for some help to set up his cyber security he got with EE. I was shocked to see he was paying £68 for just broadband and a phone and more shocked when tried to set up Norton Cyber security via EE email link it will on...
Another Xbox Ultimate Game Pass issue
So, on Tuesday, I bought the following from EE https://ee.co.uk/products/atp-xbox-series-x-console-ee-gamecard-bundle and it arrived yesterday along side the £70 code for the EE GameCard. I have gone to unbox it and set it up today, only to find tha...
Recurring WiFi 7 issues
Having had my 1.6gbps service with EE for 6 months now, I'm largely disappointed with it and wish I'd made more of a fuss at the start when I was experiencing issues. With hindsight, I should have exited the contract but now I'm stuck. I have various...
Why is contacting EE a nightmare?
I've been trying all morning to get through to anybody helpful to see if I can add an extra device to my bill, yet I keep getting hit with holds, then told they can't access my account to check if i'm eligible BUT they can offer me broadband! I've tr...
Resolved! Last 3 years of bills
Hello I need proof of a bill and address from the last 3 years and need help getting my last 3 years of bills
Going abroad
Hi I’m going to France Spain & Portugal for 3 weeks on the 6th July & just wanted to check my usage & roaming & if I am fully covered?
data do I need it?
I use a samsung 23 ,I choose not to use the internet on my mobile. I just use the phone occasionally for calls and texts as I am on a very low budget and usually only top up £10 every couple of months ! Am I forced to buy data? Can I keep topping ...
