Ee perks account not resetting password
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
09-06-2021 05:58 PM
Hi have just added a phone for my daughter to my account, I have a perks account but am unable to access it to retrieve a discount code for her that phone
i try to reset password, it tells me it has been updated but then when I try to login with new password it tells me it can not be reset and try again, got locked out for 24 hours yesterday after too many attempts
please help!!
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
09-06-2021 07:21 PM
Sorted now, there is a known issue at we end
customer services able to apply the discount over the phone 👍
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-06-2021 07:49 AM
Morning @Mattyk999
Thanks for coming back and updating the post.
If you need any further help, please let us know 🙂
Thanks.
Leanne
