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EE perks

Mezemania
Investigator
Investigator

Hi.  I work for the NHS & already use the 20% corporate discount for both my phone & my son’s.  I’m getting my daughter a phone for Xmas and tried to get the online discount for this line too. I was redirected to EE perks registration. I completed the details but unfortunately the link expired before I could validate it. Now when I try to login it states that my account is deactivated as it wasn’t validated within the required time frame. I contacted EE today to get the account reactivated and was told that EE perks is no longer available however when I look online at healthcare discounts, it’s still prompting me to login to EE perks. I’m confused! Have I been given the wrong info by EE? I’ve been told to go to HR and ask them for a discount code....

 

79 REPLIES 79
James_B
EE Community Manager
EE Community Manager

Hi @Hlorrie2012,

 

Welcome to the EE Community. 🙂

 

Is your Perk account showing as deactivated?

 

Thanks

 

James

Yes, deactivated and I can’t re register as the email is already registered

Kind regards

Sent from my iPhone
James_B
EE Community Manager
EE Community Manager

Hi @Hlorrie2012,

 

I've sent you a private message. Please check your inbox and get back to me with the requested details so I can help.

 

Thanks 🙂

 

James

Hello

I've tried to register for Ee perks 

but keeps going back to verify email,

when I do it sends an email to nhs work email , verify email , am I doing something wrong .

weet 

Katie_B
EE Community Support Team

Hello @Weet

 

Are you clicking on the link which is provided within the email?

 

Speak soon, 

 

Katie 🙂

Weet
Investigator
Investigator

Hello 

yes I’m clicking the yellow verify email 

within the email 

thank you 

Katie_B
EE Community Support Team

Hello @Weet

 

Is the email within your Inbox or Spam/Junk folder?

 

Katie 🙂

 

HELLO
>From my work inbox
Thanks
Leanne_T
EE Community Support Team

Hi @Weet

 

Thanks for coming back to us.

 

Do you get directed to the EE Perk account to verify your details?

 

Could you try a different web browser?

 

Speak soon 🙂

 

Leanne.

Hi 

I was asked to Re validate my EE perk account after 2 years...so I sent a picture of my  Health & social care ID badge ( as I did when I originally signed up ) but was refused ? 

EE perk stated it was not on their list of companies? If so why was I accepted 2 years ago? 
And as my employer is a combination of NHS & Local authority I thought this was acceptable under “ healthcare” 

And would have thought even more so during this pandemic as I am a frontline key worker? 

frazer