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Community Activity
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
Samsung tablet offer on a monthly contract.
I pay monthly for my phone and have just upgraded to a Samsung 25+Can I still claim the free tablet without an invoice number?
Resolved! Possible Scam
I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...
Wifi problem
Hi there as anyone had a problem with there router mine is currently flashing green when orange light comes one and go again when back to flashing green light
Billed for calls I did not make
I have been billed for calls to a number that I did not make. 100% I did not make them. I was on call to customer services for 1 hour trying to sort this out. It felt like they thought that I was lying but I was telling the truth and they did not lis...
Resolved! Order cancelled
My order was cancelled and I haven’t received my money back from the upfront payment
Why am I being charged to call from France when I have a roaming package?
I called a number of my kids school (0203.... in London) while I was in France and I got charged for the roaming call although I have a roaming package in my contract. Why is that?
Travel pass cant be added
Hi my daughter's number is on my account so i I can normally manage gifting data etc. We are in the US, when we landed we both received a text about adding the travel pass. I added it to my account, when I click on the text she received, it takes me ...
Trying to set up WiFi controls for replacement router
HiIve just been sent a replacement router as my old one was faulty but I can’t seem to get it to connect to the my ee app to set up the WiFi controlsAny idea how to do this as it seems it’s still connected to the old router so every time I go to the ...
