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New Sim Card

ClareHowlett
Visitor

‎29-06-2020 02:36 PM - last edited on ‎29-06-2020 02:47 PM by EE Community Moderator

Hi -  Calls aren't coming through and I suspect it could be the SIM card. It is two years old and when I examined it - looks quite worn. How do I receive a new SIM card and how do I ensure I keep the same number? 

xxxxx xxxxxxx, m: xxxxx xxxxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎29-06-2020 03:08 PM

@ClareHowlett : Is it on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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