Community Activity

EE App-Manage Broadband/speed test issue

Hi all, Since i moved to EE from BT on the 26/03 I have tried to carry out spoed tests via the manage my broadband option and on a rare occasion it does it but most of the time its telling me " you've lost connection" etc. this happens a lot and is e...

Axx by Investigator
  • 71 Views
  • 9 replies
  • 3 Helpful

How silly

Just coming back to ee tv /full fibre broadband got an active full fibre connection? For some unknown reason I cannot have a TV box sent to me now and started to using them straight away I have to wait till the 23rd of this month to have my boardband...

Lee14801 by Established Contributor
  • 6 Views
  • 0 replies
  • 0 Helpful

Using Phone in Dublin

Hi, I am flying from London to Dublin for a day this week and wanted to know where I stand with using my contract phone in Dublin. We will likely need atleast one of our phones for the maps around Dublin, will this charge as if we were abroad using d...

LeahB90 by Explorer
  • 5 Views
  • 0 replies
  • 0 Helpful

Overcharged

Hi,I’ve been charged for Apple Music this month, and it is free for 6 months and runs out tomorrow, so I’ve cancelled the subscription today, is there a reason for the extra charge on my last bill?TIA 

Clonk by Explorer
  • 109 Views
  • 4 replies
  • 2 Helpful

Roaming in Australia

Hi. I have been here in Australia (Sydney) for the past 4 days and have the EXACT same issue.  I notified EE prior to my departure that I will be in AUS, removed my spend cap, authorised my 5 day abroad pass and turned on roaming once we arrived. I a...

MB_007 by Investigator
  • 94 Views
  • 8 replies
  • 3 Helpful

EE Broadband account login problems

Help, we signed up to EE broadband several months ago. There is no problem with the connection, but I cannot login online to manage my account or add another phone contract to join "EE one". I think it might be because we signed up over the phone and...

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by Investigator
  • 192 Views
  • 13 replies
  • 2 Helpful