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14-12-2020 09:00 AM
I ordered the iPhone 12 Pro max 256gb in graphite on Thursday was promised Friday delivery phone never arrived rang ee up who then went on to promise me Monday delivery guess what the phone ain't even been picked and its not with dpd so won't be arriving today,, lost 2 days wages waiting for this phone to arrive and now to be told ee don't even have any stock of the iPhone 12's and apple ain't sent them any don't get why customers are promised when it's all lies just be honest EE u are clearly going to lose alot of customers me included I will be paying my contract off and moving else where doesn't cost anything to be honest with customers
15-12-2020 08:10 PM
There’s always one. I suggest you acquaint yourself with EE’s dispute resolution procedure.
15-12-2020 08:23 PM
@ewanrw I honestly do not need to. However, if people are like sheep and allow themselves to be used and abused then yes they might need to.
However, I am too old to worry about bailiffs knocking at my door, so if I do not get what I pay for, then I walk. It is simple as that.
My broadband is with another company, and my phone line is not working, at first I was offered £5 compensation, then £10, I stuck to my guns and had a month free while the phone line is down.
My contract is over in five months, I was originally thinking of switching that over to EE, but the amount of complaints I am seeing then, it is kind of looking a bit dubious.
I also have to question the validity of some of the users, customer services in disguise or genuine customers?
Why would people want to hang around a forum for years? I know that I am only here until my promo is sorted, once that happens, then I am gone, but to hang around after is a bit suss
Regards
Mark
15-12-2020 08:31 PM
@Mark_Norville wrote:
Why would people want to hang around a forum for years? I know that I am only here until my promo is sorted, once that happens, then I am gone, but to hang around after is a bit suss
Some people may have an interest in the product or service that the forum is discussing, maybe they work in the industry but don't providing some "help" in their spare time.
Regular contributors on numerous forums across the web, all have their own reasons for doing so.
15-12-2020 11:49 PM
“It is simple as that.”
Sure 👍🏼