The EE Community

signal so bad

My girlfriend just texted asking me which network she should move to because she is getting terrible signal at home (East London) and at work (Central London). I just found this post while searching for "why is my ee signal so bad" I thought it was m...

can you tell me if anybody pays £80 for broadband please

Roaming Incoming Calls outside EU

Hi Community, I made the mistake of swapping my mobile device within my home country, causing alot of Mobile Banking disruption. Old phone is formatted and my bank is trying to call me but I'm not on a roaming plan nor have an active Subscription. An...

US data roaming

Hello,I am trying to switch to my US data roaming add on however I can’t see this on my account and I am having trouble logging into my account on the app.

No Data Since 27 May – Plan Still Not Renewed on 6 June

Hi, I’ve had no data since the 27th of May.My plan was supposed to renew automatically today (6th June), but it hasn’t activated — and I have not purchased any data add-on today.I’m stuck without any data even though I should now have 77GB from my pl...

The BT/EE TV Box

Hi All the BT/EE box is absolutely horrendous, Menu is horrid, Remote doesn't and can't control my TV tried everything including all resets nothing works, Audio from the box is terrible have to adjust the output in the menu to stereo or the levels ar...

Recharge not showing

I top-up for 125 GB but not showing 

App not working on Apple tv

I have Apple TV and I HATE IT!! the stv app that I watch live tv through will not work. Every time I go into watch live tv it throws me out the app completely. I’ve rebooted, I’ve deleted the app and reinstalled it, I give up! I HATE APPLE TV 

Unlimited Full Works with Netflix on an iPhone

I have an iPhone and am looking to upgrade my contract. I wanted the Unlimited Full Works but specifically want Netflix premium as an add on. I see the iPhone version of this package lacks that option. If I was to opt for what I assume is the Android...

Broadband takes a dive when using EE TV

Just started using EE TV, with EE broadband, and discovered when it's in use the broadband speeds drop from around 65 Mbps to less than 10, making the internet all but unusable for the rest of the household. To be fair, our broadband has never been p...