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EE - Thanks for your order no update?

Rodnork
Visitor

‎02-05-2020 01:26 PM

Hi I placed an order on Wednesday the 29th of April for a Samsung Galaxy Watch Active 2 Aluminium 44mm and received an email with an order number but have no communication since. When I put the order number in the order tracker it give no further information inferring its not on the system yet

 

Is there a backlog?

 

Any update or information would be much appreciated

0 Helpful
1 REPLY 1
David
Brilliant Contributor
Brilliant Contributor

‎02-05-2020 04:21 PM

Hi @dylangunn 

 

Welcome to the EE Community,

 

 

If the tracker doesnt give you the information you require ring freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

 

Thanks,

 

David.