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Billing

I’ve just checked my bank and £74 has come out for my sim only plan which should be 1/2 price for the first year so it was something like £24 per month. Anyone any idea why I’ve been charged over 3 times? To make life better I can’t access my “my ee”...

Resolved! SALUS iTG500 connection

Hi, Just switched over from an old BT Hub to the New EE one but can't get my heating gateway (Salus It500) connected to the internet. Have plugged it into a LAN port (as with BT hub) but it doesn't connect..........any ideas?

Rick62 by • Explorer
  • 125 Views
  • 9 replies
  • 0 Helpful

Charity Raffle

Could someone point in the right direction who I contact to help me with a raffle prize? My husband is running the London Marathon in April & I’m organising a raffle! Thought I’d reach out to EE after been a customer for more than 10 years! Many than...

Compliment

Yesterday at the EE Canary Wharf branch, a very helpful employee named Eshaan (hope the spelling is correct) was helping us. We came to add another phone onto my contract and he offered us amazing deals and his input helped us pick out the appropriat...

Raian1 by • Visitor
  • 14 Views
  • 1 replies
  • 0 Helpful

Xbox Game Pass

I ordered an Acer Nitro laptop with 2 years of game pass back in Feb. I waited a month, as it arrived a day after I usually pay my bill and was told that it activates once you pay the first bill with the subscription added. As of yet I haven't receiv...

Find My on iphone

Hi, I wonder if someone might be able to help me?We have just bought my son a new iPhone 14. He’s on a PAYG ee SIM. I have all the location services on, mobile data is on, data roaming is on, I’ve turned off all the restrictions for now as well. When...

EE App Not Working on Iphone

I'm having trouble logging into the EE app on my iPhone 14 Pro Max. Each time I try, I receive the following error message: "Sorry, there seems to be a problem."I'm able to log in successfully via the EE website, so this issue seems specific to the a...

Norwegian Fjords data roaming

Hi, please can anyone advise if I can get data on a Norwegian Fjords cruise through dat roaming?Thank you

Monky by • Visitor
  • 39 Views
  • 3 replies
  • 0 Helpful

Resolved! Unable to access account broadband and landline

Changed from Bt to New EE last summer. We have been unable access our account for broadband and landline. My wife has a mobile with ee and can access that. Initially they said we could not link broadband and landline account to her mobile so Peter se...

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