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10-09-2021 01:45 PM
Hi, I need to contact EE perks as some of our employees are unable to access the site
10-09-2021 02:11 PM
Hello @carleycc.
Thanks for coming to the community.
Do you receive an error message?
Have you accessed the Perk Portal before?
Katie 🙂
10-09-2021 02:46 PM
Hi, we have employees that work in schools and are unable to access the site as their email address won't work on the system and their ID badges are not accepted
10-09-2021 03:12 PM
Hi @carleycc.
Have you tried registering with personal emails then uploaded photo ID of your work pass?
Katie 🙂
10-09-2021 03:40 PM
Hi yes they have but it is rejected as they don't have the company logo on only the school. Is there any way that we can add email addresses to qualify?
10-09-2021 03:46 PM
Hi @carleycc.
If your employer is signed up to EE Perk, your Benefits or HR team will be aware of the scheme. Please contact the relevant team within your organisation.
Katie 🙂
10-09-2021 03:55 PM
Hi that is the team I work in, we just want to get some ID badges added to our list and email addresses added
10-09-2021 03:57 PM