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Back order when upgrading and trade in

Hi,I placed an order to upgrade my device on the EE app, and implemented a trade in. This was confirmed and i received an email on 2 May to confirm this. It said initially it would be despatched within 7 days. I have just checked the status of this a...

Apple one subscription.

Hi. I want to subscribe to the Apple one offer which includes iCloud 50Gb. I already pay  for iCloud 50Gb , so do I have to cancel this before signing up for the ee one or can I cancel it after? Will I lose any files I already have backed up when I c...

Revrand by • Explorer
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  • 2 replies
  • 0 Helpful

Charged for simple text message

When you send a text message it can travel by iMessage, SMS, MMS, or RCS.The choice is down to your phone type, your phone settings, your carrier's policies, the policies of the carrier used by the recipient, and the type of phone the recipient uses....

G109B by • Valued Contributor
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  • 3 replies
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BIG SPORT - Any way to drop TNT for Summer?

I've just seen the Summer Sport that is coming up on TNT.For me there appears to be nothing of much interest (no Cricket,Golf or Football ).   I have the Big Sport Package so I am wondering if it is possible to opt out of TNT Sport for June,July and ...

graybag by • Investigator
  • 189 Views
  • 4 replies
  • 1 Helpful

Upgrade to I Phone 16 no mobile data

Just upgraded to Iphone 16, put my sim in from old iphone as told to do so. Have wifi at home but no mobile data even when switched on. Tried switching on and off and putting into airplane mode & knocking off 

Resolved! Battery Backup for WIfi 7 Router

Hi,I have just renewed my Broadband/Landline contract with BT. (Still in the cooling off period).  I also requested a tech guy to check out my wifi  as it has a few issues. One of the things that came up was that my existing router may require upgrad...

oldbuffer by • Investigator
  • 130 Views
  • 10 replies
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leaving EE

Hi theremy contract with EE has ended (since early April) so I decided to transfer my number to a different provider using the PAC. My only worry is what happens to my "relationship" with EE. will it be canceled automatically since the number is no l...

nasose by • Contributor
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Xko298966480

Hi I ordered new iphone from the company portal as I work for ee/bt and used the colegue discount for a new iphone 16e. I paid the £30 and the new contact was set up for £33 which included £30 discount. I had a call saying that the credit approval we...

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Latest from our Blog

Rewards and the EE app

We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...

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We drop the tech, you catch the deal

Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...

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Manage their time online with EE WiFi Controls

Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...

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Use WiFi Enhancer to get the best from your connection

Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...

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