EE Perk code

[Claudialouis]

My ee perk code is not being accepted when I type it in the add voucher option when trying to upgrade my contract to the £20 sim only- is there a reason for this?

[Northerner]

Hi @Claudialouis 

If the plan is already discounted or on offer then your perks code won't work. 

Is EE Perk available with other offers?

No, EE Perk is not applicable in conjunction with any other offers. If your chosen plan is already discounted in any way (this will be confirmed when you add your plan to basket), then EE Perk cannot be used in conjunction with this plan.

If you choose to opt for an additional line product as an existing customer, the EE Perk discount code cannot be used. You would need to choose a full-priced product and apply your 20 per cent EE Perk discount code.

https://ee.co.uk/help/help-new/offers-and-services/other/ee-perk

Thanks

[Claudialouis]

@Northerner it doesn’t say it’s discounted I don’t think!

[Christopher_G]

Which plan were you looking to get, @Claudialouis?

Is it the 160GB one?

Chris

[Claudialouis]

The £20 sim only 

[Claudialouis]

The £20 sim only @Christopher_G 

[Christopher_G]

I assume it's the 160GB 24 month one, as that's the only £20 SIM only plan I can see on the website, @Claudialouis.

I can't see that plan on our SIM only price guide, which makes me think it could be a special offer.

Does the code work on any of the other plans?

Chris

[Christopher_G]

Also, which type of plan are you on at the moment, before upgrading, @Claudialouis?

Chris

[Claudialouis]

Thank you @Christopher_G I am currently on a contract with an iPhone XR but it has come to an end! 

I tried it with other deals and still didn’t work 

[Jon_K]

Hi @Claudialouis.

Are these other deals also SIM only deals?

Have a look at our EE Perk Page under the frequently asked questions for more information on upgrading with perk.

Jon