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EE Perk code on an existing contract

LT298
Visitor

‎15-09-2021 11:02 AM

Hi, I am wanting to use my 1st of 5 EE Perk codes on my current contract but I am unsure how to do it. I have read other blogs on here saying that you need the code before you upgrade but the person in the shop said it was OK to do it after as I did not have access to my work e-mails at the time.

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎15-09-2021 12:24 PM

Discount codes may only be applied at PoS when buying a new contract or upgrading.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Christopher_G
EE Community Support Team

‎15-09-2021 12:30 PM

Hi @LT298

 

Welcome to the community.

 

You are supposed to use the codes at point of sale. If you have a chat with our Mobile Care team, they may be able to help you.


Chris

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