cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

EE App Not Working | New User

A_s_h09
Contributor
Contributor

I have just joined EE today and my EE app is not working. 

 

Just says:

There seems to be something wrong with the configuration of your device.

 

I have uninstalled and reinstalled the app three times.

 

Rebooted the phone.

 

No change.

13 REPLIES 13

Yes that will come but as far as I am aware, it is completely safe. I downloaded this on my phone with no issue and have been using it.

Quite unreal in 2021 your Mickey mouse app isn't compatible with top 3 mobile phone manufacturers ... What a Muppet show

Bryoak1958
Visitor

The app is down today and yesterday 

Leanne_T
EE Community Support Team

Hi @Bryoak1958

 

Thanks for coming to the community. 

 

What happens when you log in? 

 

Can you access your My EE account online?

 

Thanks 🙂

 

Leanne.