EE App Not Working | New User

[A_s_h09]

I have just joined EE today and my EE app is not working. 

Just says:

There seems to be something wrong with the configuration of your device.

I have uninstalled and reinstalled the app three times.

Rebooted the phone.

No change.

[A_s_h09]

Yes that will come but as far as I am aware, it is completely safe. I downloaded this on my phone with no issue and have been using it.

[tdecae]

Quite unreal in 2021 your Mickey mouse app isn't compatible with top 3 mobile phone manufacturers ... What a Muppet show

[Bryoak1958]

The app is down today and yesterday 

[Leanne_T]

Hi @Bryoak1958

Thanks for coming to the community. 

What happens when you log in? 

Can you access your My EE account online?

Thanks 🙂

Leanne.