EE 4GEE Wifi Mini
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04-08-2021 08:33 PM
Ive recently bought the Wifi mini and it has been working till this morning. Currently it only shows 4 blue lights and doesnt change if I reboot it either by the power button or the reset inside.
Any help will be appreciated.
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05-08-2021 08:50 AM - edited 06-08-2021 10:09 AM
Hi @Mhanson295
Thanks for coming to the community.
When you pressed the reset button, did you use a pin? also, did you press and hold it for around 15 seconds?
This would reset the device.
Thanks 🙂
Leanne.
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05-08-2021 04:19 PM - edited 05-08-2021 04:19 PM
@Leanne_T : Do you mean a PIN (Personal ID Number) or a pin 😉?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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05-08-2021 05:28 PM
Yes, I have held it down for around 15 seconds, is there anyway to tell if it has reset?
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05-08-2021 05:54 PM
Does it still transmit WiFi and if so does it let you logon to the WiFi if so, login into the Admin Page and see if there are any obvious errors showing.
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06-08-2021 10:09 AM - edited 06-08-2021 10:10 AM
Hi @XRaySpeX
Thanks for keeping me right 🙂
@Mhanson295 are you able to follow the advice from @EssexBoyEE?
Thanks 🙂
Leanne.
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06-08-2021 06:00 PM
No, it wont transmit at all and it wont load on the admin page. Ive had to organise getting it swapped. Thanks
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07-08-2021 08:24 AM
Thanks for letting us know you're getting it replaced, @Mhanson295.
Let us know how you get on when the new one arrives.
Jon
