Down time
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18-10-2021 10:39 PM
Why do I get a message saying app is being improved? It was fine an hour ago. Now when I want to use it I get this stupid message. It will come back no better for me - but probably better for collecting my data or something else they can profit. It works fine and does what I want. Leave it alone and stop taking it off line when it's not necessary. Maybe just work creation for the developers. I know it won't help me.
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18-10-2021 10:41 PM
Why do I get a message saying app is being improved? It was fine an hour ago. Now when I want to use it I get this stupid message. It will come back no better for me - but probably better for collecting my data or something else they can profit. It works fine and does what I want. Leave it alone and stop taking it off line when it's not necessary. Maybe just work creation for the developers. I know it won't help me.
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18-10-2021 10:44 PM
Absurd. Kept saying wouldn't post because of 'flooding' then posts anyway - after I rename the damn thing and post it. Sorry if you see this twice. Not my fault.
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18-10-2021 10:49 PM
@Nick2502 : How does this affect your BB?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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18-10-2021 10:57 PM
Hi @Nick2502
EE tend to work on their site and app at night to improve the customer experience. This is when the least amount of people are impacted. Regrettably some people may still be impacted but not as many as during the day.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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19-10-2021 08:32 AM
