The EE Community

Positive feedback

Hi All,I created an account just to leave a positive review for Emma Billington who was an absolute angel, handling my situation promptly when nobody else could.She was a breath of fresh air to speak to. A 10 minute phone call with Emma was more prod...

I’m having problems paying my bill it keeps saying not accepted although all det

Eu data roaming pack

I was sent a message to switch on my phone and would recieve a text to either buy a data roaming pack or pay for data daily.I have chose ROAMPACK10 and now it says that I didn't switch on data roaming at home, so it cannot connect?? Did I know or not...

Nintendo Switch 2 existing customers

Hello,I see that EE are going to sell the Switch 2. Can anyone advise whether this will be for existing customers? E.g add to plan? Or will it be open to all, so essentially could be a race to try and pre order one (and possibly be open to scalpers)....

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Broadband Speed Drops around midnight.

I'm new to EE, previously with BT. I have a 500mbps contract and for most of the day that is what I get, until around midnight that is. Every night at around 12:00 pm the speed drops to less than 25 mbps. Its so slow sometimes that pages freeze on my...

Re: Phone number disconnected

I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.

Unable to connect.

It is getting impossible to connect an XTU MR03  camera to full fibre 100mb I have tried next to the router and away from the router and cancel the 5gh only the 2.4gh on main& compatible.On a samsug A15cloudedge.Thinking of changing my broadband once...

Reconnecting my mobile number

Hi,I was on pay as you go and travelling abroad for some months so I wasn't able to use my number. I received a message saying my number was going to be disconnected and now I can't send/receive messages or contact EE to reconnect my mobile number.Wh...