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Down time

Nick2502
Investigator
Investigator

‎18-10-2021 10:39 PM

Why do I get a message saying app is being improved? It was fine an hour ago. Now when I want to use it I get this stupid message. It will come back no better for me - but probably better for collecting my data or something else they can profit. It works fine and does what I want. Leave it alone and stop taking it off line when it's not necessary. Maybe just work creation for the developers. I know it won't help me.

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5 REPLIES 5
Nick2502
Investigator
Investigator

‎18-10-2021 10:41 PM

Why do I get a message saying app is being improved? It was fine an hour ago. Now when I want to use it I get this stupid message. It will come back no better for me - but probably better for collecting my data or something else they can profit. It works fine and does what I want. Leave it alone and stop taking it off line when it's not necessary. Maybe just work creation for the developers. I know it won't help me.

0 Helpful
Nick2502
Investigator
Investigator

‎18-10-2021 10:44 PM

Absurd. Kept saying wouldn't post because of 'flooding' then posts anyway - after I rename the damn thing and post it. Sorry if you see this twice. Not my fault.

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XRaySpeX
EE Community Star
EE Community Star

‎18-10-2021 10:49 PM

@Nick2502 : How does this affect your BB?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Northerner
EE Community Star
EE Community Star
In response to Nick2502

‎18-10-2021 10:57 PM

Hi @Nick2502 

 

EE tend to work on their site and app at night to improve the customer experience. This is when the least amount of people are impacted. Regrettably some people may still be impacted but not as many as during the day.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Christopher_G
EE Community Support Team
In response to Nick2502

‎19-10-2021 08:32 AM

Hi @Nick2502

 

Is the app working this morning?

 

Chris

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