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Do you have to send back earphones when returning a phone?

shanelawrence2
Investigator
Investigator
 
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @shanelawrence2 

 

If they came with the device or in the box, then yes.

 

Thanks




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Jon_K
Former EE Employee

Hi @shanelawrence2.

 

When you return a phone, you will need to return everything that came in the box.

 

Are you able to return the earphones?

 

Jon