Disgusting Price Increase!

[Cookyweb]

I've just had the email that you are now cashing in on the cost of living crisis by smashing a massive 14.4 % increase on my bill.

Its absolutely disgusting, at a time when people are struggling to eat and heat their homes you decide to hit us with that ridiculous increase, not just a few % you up it by 14.4%

Its sick and I'll never be using EE again when this contract ends, I'll also be going out of my way to warn other people from using you, there's absolutely no justification in a hike like that, its pure greed and you should be ashamed.

You're a disgrace!

[Td_pete]

I know, I just saw this also. This smacks of opportunism. Having worked in the telecoms industry for a very long time, I can’t see that the fundamentals of this cost of living crisis applying so much to a mobile telecommunications provider. Yes, a car manufacturer, I understand. Food chain to a degree. But not a mobile telecoms provider. I hope people start leaving EE droves (it’s really BT) and a media campaign is started against you. I know the telecoms business is very poorly. tegulated and Ofcom are pretty pathetic but I’m sure if we write to people like Martin Lewis, someone will eventually get the ball rolling against you. For me, this is a matter of principle.

[Chris_B]

@Td_pete   So you don’t think EE pays for electricity.  You know the thing that powers telephone masts and all the electronics within data server hubs not to mention the computers,lights and all other electronics within EE operation centres.    How about the costs of parts that are required to repair/replace masts so you think this hasn’t changed?  What about the fuel required to get engineers to this masts ?  

Nope you right they don’t get any increase of costs as this just stays the same regardless of increasing costs to everyone else. 

[Fukdoffwithee]

This is absolute bs hiding behind the cpi your just crooks cashing in to increase profits any investment in infrastructure will not differ from planned this will go on bonuses and share holders staff wont see any real percentage of these increases give it 2 years and your shareholders wont be able to give their shares away.

[Fukdoffwithee]

There's no point trying to explain chris has no mind of his own just regurgitate the **bleep** management has dictated to him.

[CraigG70]

He probably lives on his own, the sad little man.

Oh, and I see my internet speeds are, AGAIN, slowing down. Why do EE keep slowing down customer's connections, after they download a lot of data ? In my case, Steam Spring Sales, and around 200Gb of game downloads and updates, and now my speeds have "magically" gone from 70Mbps, to 60Mbps. Of course, I'm sure a certain person will be along in a minute to post some nonsense about EE don't/can't/will never/whatever do this, yet there is always something a bit suspect about my speeds, DIRECTLY after downloading a large amount of data (typically over 100Gb+). Lets now wait for those 10-12 days to see IF my speeds are back to normal.

Funny how your speed can drop in seconds, yet take 2 weeks to get back to where they should be.....hmmmmm....

[Chris_B]

@CraigG70   You couldn’t be further from the truth actually.   But if personal attacks are you way of dealing with a price increase you have bigger issues than the price increase. 

[CraigG70]

The only one, in this entire thread, that has issues is you, Chris_B. Everyone posting in this thread can see it, but apparently you can't. 99.9 % of everyone in this thread are disgusted with EE's price increase during a cost of living crisis. The remaining 0.1% who disagrees with this is you, Chris_B.

Perhaps, get a life, stop trolling everyone, and stop defending super rich corporations.

[AJ2023]

You are in much better position @Chris_B  where your employer (EE) has done a brilliant job by adding CPI + 3.9% clause in the contract hence company and employees are simply not just going to survive but will grow even if many will leave.

Many trade unions across the country has taken strike action and got some kind of pay deal but NOT everyone is that fortunate especially private sector and low paid workers. They have to cut down somewhere to pay 14.4% increase to EE and other providers so try to be sympathetic at least...

[Chris_B]

@AJ2023  @CraigG70  I’m not an employee of EE I’m a customer just like you.     And let’s get something straight for a start.  Do I agree with this price increase no I don’t but unlike the majority I read and accepted the terms and conditions when I agree to the contract and it’s one reason why I upgraded to a lower monthly tariff when I could.    I saw this coming because of what was happening with everything else so I was prepared for it.   It’s not effected me that much but my daughter has seen her bill gone up over £10 and she can not really afford that.    So don’t preach to me about how it does or doesn’t affect me.   I just don’t whinge about something that I agree to when I took out a contract knowing the CPI does fluctuate and adding 3.9% on top can impact that increase.    

[Cresty]

I don't disagree with much of what you say, Chris. But, I don't think that EE saying they have been open and honest is strictly true. Open, means not hiding, and not leading you to believe one thing versus another.

I took out 2 contracts on thr same day. I took them out through the call centre. One contract was for a 100GB essential plan for an iPhone. The other was a 100GB essential plan for an iPhone Pro. The two plans, offering the same service, data, minutes and zero add ons differed by £16. And therefore, despite what may be written in the contract, I think it is reasonable to think the difference is driven by the cost of the device. That is the impression I was given by the sales person.

I recognise the points you make. And perhaps there is no legal argument, but I personally don't think the way EE handle their sales versus the conditions written in the contract are open and honest. And that's my gripe.