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Different number for texts and calls

Roo70
Explorer

I have just had my old number ported over this morning and when I make a call its my portered number but when I text its coming through as the number that came with the phone. Any help would be appreciated thanks. 

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Roo70,

 

Welcome to the EE Community. 🙂

 

What type of phone are you using?

 

Have you restarted it since your number transfer completed?

 

James

Hi I'm using the Samsung flip and I've tried reboot about 3 times and no change 

James_B
EE Community Manager
EE Community Manager

Hi @Roo70,

 

Could you try turning off 'chat features' in your messaging settings and let me know if that resolves the issue?

 

Thanks

 

James