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Didn’t get sim card

Golden0109
Explorer

‎05-10-2021 08:19 AM

I was planning to change my network providers from Lyca to EE and i did some procedures as well but I don’t think so it has been gone through. And yesterday suddenly deducted £22 from my bank account. I’m very confused about that because I’m still using lyca . So, it doesn’t make sense for me. I didn’t get the sim card yet. So, please kindly request to you that sort it out my this problem as soon as you can. Thanks

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎05-10-2021 08:22 AM

@Golden0109  Thus isn’t customer services we don’t know who you are.  You need to call customer services and speak with them about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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