Delete my sons sim only deal
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04-11-2021 03:42 AM
My son has an iphone 6s with a sim only deal but i want to cancel his account from my android phone, is this possible?
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04-11-2021 11:16 AM
@Greidy : You need to call CS with both of you available on the line to effect a change of ownership of his a/c . He will need to pass a credit check & will then be paying for his own contract.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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04-11-2021 05:13 AM
I want to permanently delete my sons account from my bank card from which he pays his sim only monthly bills
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04-11-2021 06:22 AM
Hi @Greidy
Have you spoken to EE and transferred the account over to your son?
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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04-11-2021 06:26 AM
Hi @Greidy
You want to delete his profile?
You can normally do this under settings -accounts.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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04-11-2021 11:16 AM
@Greidy : You need to call CS with both of you available on the line to effect a change of ownership of his a/c . He will need to pass a credit check & will then be paying for his own contract.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
