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Cadman23
Investigator
Investigator

‎04-11-2021 10:24 AM

Why has the iPhone 11 green 64gb on dispatch in 14 days and now it’s more than 28days when I placed a order last week and it was next day this really isn’t exceptable and thinking of living EE completely 

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎04-11-2021 10:28 AM

@Cadman23  EE get devices from Apple and when apple don’t supply them you don’t get it on time.  When you ordered your device it could of simply been the webpage needed to update with the correct delivery time frame.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Terrynufc
Visitor
In response to Chris_B

‎04-11-2021 10:31 AM

I ordered a iphone 11 on the 13th october and still no real updates, how do I cancel this order 

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Chris_B
EE Community Star
EE Community Star
In response to Terrynufc

‎04-11-2021 10:31 AM

@Terrynufc  You need to call customer services to do that. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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