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Delay in Upgrade Order

Clare3110
Visitor

‎21-10-2021 12:11 PM

I hope someone can help - my current phone is broken and unusable. I checked on EE website and it said I could get an upgrade. I ordered a Motorola G7 on Sunday 17/10/2021 and so far have had no delivery and no notifications, effectively leaving me without a phone. Is there any way I could get another phone quicker than this?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎21-10-2021 12:48 PM

Hi @Clare3110 

 

Have you checked EE order tracking. 

 

https://myaccount.ee.co.uk/orderdetails

 

It's not EE fault your phone is broken.

 

Thanks



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