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Data unlimited

Kingy900-
Visitor

I have data unlimited I sent my son half he's been home using wifi and I have ran out. It won't let me send some back to me as I have ran out.

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

You may only gift data from the 1st 120 GB of your data each month. As you've run out you've already passed this 1st 120 GB of your data.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
chistery
EE Community Star
EE Community Star

@Kingy900-  You have unlimited data and you say you have run out? 

XRaySpeX
EE Community Star
EE Community Star

@chistery : I assumed OP had exceeded the 600/1000 GB FUP.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Plymouthbloke1
Established Contributor
Established Contributor

The OP probably has a data counter that stops data after a certain amount. The OP just needs to turn that off.