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Data, text and minutes...

janetfizz2005
Visitor

I have put £20 on my daughters phone over the last couple of days and she's not getting her data, texts or minutes, what's going on EE?

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@janetfizz2005   Have you tried restarting the device? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Christopher_G
EE Community Support Team

Hi @janetfizz2005

 

Welcome to the community.

 

Has it updated this morning? Could you try restarting, as @Chris_B suggested please?

 

Chris