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Community Activity
PAYGo
Hi......we have a PAYGo Sim for our Electric Gates and the control panel has recently been replaced and the SIM number is no longer recognised. How do I know if it is still an active number or reset Top Up? Thanks
Roaming
I'm in France. Paid for a roaming pass for 2 weeks. Can't make calls or send text messages so have no way of contacting EE to sort it out. Any ideas, there is no e mail address . Paid for something I can't use. Not at all amused.
No Confirmation, Not Showing in "My Orders"
Hi all,I recently ordered the new iPhone 16 Pro Max on a Pay Monthly plan with data through the EE website. The upfront cost has been taken from my bank account, but I haven’t received an order confirmation email, and the order isn’t showing under "M...
Samsung Galaxy S22 not getting updates
I have just purchased a second hand Galaxy S22 which will not receive updates. Apparently this is because the phone has EE service provider software installed and I am on the Vodafone network. Is there a way to remove this EE firmware?
Port/Move Digital Home number to another VOIP provider
HiI have have FTTP.So Digital Home is a rolling 30 day contract and to cancel it you have to give 30 days notice.To port/move my number to another 3rd party VOIP provider, what is the best route?1a. Contact EE, give notice/request cancellation1b. Aft...
Re: Is it just me or is ee phone signal poor
I've noticed a huge degredation in network coverage in the past few months. The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out! I travel around the country a lot a...
Subject: Extremely Poor Service Experience and Miscommunication
I am extremely disappointed with the service I received from EE. I have encountered multiple instances where I received conflicting information from different representatives—many of which turned out to be false. This reflects poor training and inade...
Higher Tiers of Apple One as an Add On
So I currently have a phone contract with EE, which includes Apple Music as an add on. However outside of this I'm paying for Apple News+, Apple Fitness, and I also need to upgrade my Apple Storage to 2TB (total cost £31). I've noticed you can get Ap...
Resolved! Fraudulent Google Play Transactions
My phone was stolen on Saturday March 5th, and over the next 10 minutes or so they racked up £239.51 of charges over 19 Google Play transactions. They were not made on my own Google account. I went into an EE store to get a replacement SIM on the Mon...
Airing
This coming weekend there’s F1 on , my f1 channel is showing airing break ??
