Data not working

[Shofna_B]

Hi, I just bought a data pack (2.0GB data, 400min of calls and unlimited texts) but every time I go to settings and try to turn on my mobile data, it doesn’t work. It won’t let me click on ‘mobile data’ for some reason. Can you help me ASAP please? 

[Chris_B]

@Shofna_B   I take it you mean mobile data in settings on the iPhone ?  

[Shofna_B]

Yes, that’s what I meant

[James_B]

Hi @Shofna_B,

Welcome to the EE Community. 🙂

What happens when you try to turn on mobile data?

Thanks

James