Data not working

SamJones90
Visitor

Yesterday my data suddenly stopped working. I have well over 5GB of data remaining this month.

Works fine when on Wi-Fi, but nothing when using data.

 

I am on a pay-monthly plan. Had the phone just under a year and have never had this problem before.

 

 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @SamJones90,

 

Welcome to the EE Community. 🙂

 

What happens when you try to load a web page over mobile data?

 

Does the Network Status Checker show any problems in your area?

 

Thanks

 

James