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Community Activity
Your app sucks!
When topping up, the app asks you to approve the transaction in your banking app and when you do and return to the EE app, that link has closed itself as it is an in-app web popup! This makes it impossible to top up and has to be the worst design fla...
Resolved! Pin
Hii have a problem with my EE app im trying to log in and I need a pin? I don't have any and don't know where to look
Resolved! Can’t make groups
Just had busiest home bundle installed and have app on iPad nd phone. I can’t however find any way to make a group for devices I add. Looked online and saw it’s to do with parental controls but no parental controls are mentioned on the manage broadba...
General chat
How you doing guy's lovely weather here down south. Just watching Andor season 2. Really good so far. Definitely recommend it to you all. Who's looking forward to the Fa.cup tomorrow ️
Why is the signal so bad in central London?
Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...
Xbox Game Purchases
We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...
Unable to claim my Google One 2TB after upgrade even with text message link
Can I just say that the EE website and app is absolutely awful. After struggling and failing to upgrade my phone via the app and website I finally gave up on a new phone (went to the phone company which worked out cheaper overall for the device). I m...
HR Email or Number Contact
Hello, I'm a former employee for EE having left recently and need to contact HR, does anyone know or would be able to private message me with the email address or a phone number so I can contact HR please? Thank you!
EE APP - We can't load your information
I can't log into the app to start an online chat as it states 'We can't load you information right now', however this phone number is linked. It has been like this for some time now.Is there any other way to speak to someone virtually?
Resolved! EE TV app “No subscription found”
HiI recently moved from BT to EE and took the Big Sport package. When I start up the EE TV app on my iPad it says no subscription found. Is this because I didn’t take any entertainment package? I thought as a bare minimum I could stream the free to a...
