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DUplicate mobile number?

McPhee
Visitor

‎13-05-2020 08:06 PM

I have had 2 or 3 calls in the last couple of days from people claiming they have missed a call from my number. I have NOT called these people. Can anyone shed any light on why this could be happening. Is it possible my number has been issued to someone else? I have had the same number for quite a number of years with no previous problems. 

0 Helpful
1 REPLY 1
Northerner
Grand Master
Grand Master

‎13-05-2020 10:20 PM

Hi @McPhee 

 

Are you connected to EE WiFi calling or the 4G network?

 

You need to call EE CS on 150 and ask them to refresh your line.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.