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DUplicate mobile number?

McPhee
Visitor

‎13-05-2020 08:06 PM

I have had 2 or 3 calls in the last couple of days from people claiming they have missed a call from my number. I have NOT called these people. Can anyone shed any light on why this could be happening. Is it possible my number has been issued to someone else? I have had the same number for quite a number of years with no previous problems. 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎13-05-2020 10:20 PM

Hi @McPhee 

 

Are you connected to EE WiFi calling or the 4G network?

 

You need to call EE CS on 150 and ask them to refresh your line.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.