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Credit

Josh211
Investigator
Investigator

What does in mean when it says my account bill has credit, like it said I was £23 in credit so I payed and now it’s saying even more credit, what’s this?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Josh211

 

Thanks for coming to the community 🙂

 

If your account is on credit you will not need to make a payment, until the credit has been used. 

 

If you would like this refunded, please give us a call on 150 the team can check if this is possible for you. 

 

Thanks 🙂

 

Leanne. 

View solution in original post

3 REPLIES 3
mikeliuk
Ace Contributor
Ace Contributor

Hi @Josh211 ,

 

Being in credit means that you have more money than you owe.

 

So if your bank account is in credit by £23 and you pay in a further £10, it will be in credit by £33 at the end of that process.

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So that means I have £140 (which is in credit) spare? Means I don’t owe them money it’s money there that can be taken for my pay monthly bill??

Leanne_T
EE Community Support Team

Hi @Josh211

 

Thanks for coming to the community 🙂

 

If your account is on credit you will not need to make a payment, until the credit has been used. 

 

If you would like this refunded, please give us a call on 150 the team can check if this is possible for you. 

 

Thanks 🙂

 

Leanne.