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Confirmed but no delivery date or tracking?

Ellhinch92
Investigator
Investigator

‎21-01-2021 10:25 PM

I’ve ordered and Apple Watch and added it on to my plan it says it’s confirmed and would receive a delivery date which it says delivered in. Day but yet not received anything but can guarantee payment will be taken for it on my direct debit 2nd time this has happened to me now not very happy! 

3 REPLIES 3
Leanne_T
EE Community Support Team

‎22-01-2021 08:40 AM

Hi @Ellhinch92

 

Welcome back to the community. 

 

When did you place the order? 

 

Could you let me know which Apple Watch model you ordered? including the size and colour? 

 

Thanks 🙂

 

Leanne.

 

 

0 Helpful
Ellhinch92
Investigator
Investigator
In response to Leanne_T

‎22-01-2021 12:48 PM

20th January

Apple Watch series 6 space grey

Sent from my iPhone
0 Helpful
Leanne_T
EE Community Support Team
In response to Ellhinch92

‎22-01-2021 01:01 PM - edited ‎22-01-2021 01:05 PM

Thanks @Ellhinch92

 

The Apple Watch is currently showing in stock.

 

I would suggest giving us a call on 150, our Mobile Care team can check your order for you and give you an update. 

 

Leanne.

0 Helpful